Contact Us

* We will close on Wednesday 20th December and re-open on Monday 9th January 2024. Any orders placed during our closure will be dispatched from Monday 9th January 2024. Our website will still be open 24/7 for you to place orders and gift vouchers can still be ordered, as you will receive a voucher number by email *

We are here to help

If you have a delivery query, please see the ticker on our home page giving dispatch information. If you have an overseas order query, please see the information HERE on placing an overseas order.

As we are a small company with a small number of staff, the best way to contact us is by email or the form below, as we can get very busy.

We can also be contacted by telephone during our office hours which are Monday - Thursday, 9.00am - 4.00pm, we are closed Friday, Saturday and Sunday.

Please note we are online only, our bricks and mortar shop is not open.

Our contact details are:

That's Crafty!
Bates Industrial Estate
Church Road
Essex RM3 0HU
Tel: +44 (01708) 344146

Please use the form below to contact us by email

Existing Customer:  *
Please add the two numbers