Contact Us

We are here to help

If you have a delivery query, please see the ticker on our home page giving dispatch information. If you have an overseas order query, please see the information HERE on placing an overseas order.

As we are a small company with a small number of staff, the best way to contact us is by email or the form below, as we can get very busy.

We can also be contacted by telephone during our office hours which are Monday - Thursday, 9.00am - 4.00pm, we are closed Friday, Saturday and Sunday.

Please note we are online only, our bricks and mortar shop is not open.

Our contact details are:

That's Crafty!
Bates Industrial Estate
Church Road
Essex RM3 0HU
Tel: +44 (01708) 344146

Please use the form below to contact us by email

Existing Customer:  *
Please add the two numbers