Our Click & Collect Service
To reserve your items, simply select the "Click & Collect" option at the checkout stage and then pay for your goods when you collect them. We are able to accept Debit/Credit Card and cash payments. For orders using our "Click & Collect" service, please ensure that you bring your invoice receipt with you when collecting the items.
The Old Brick Works, Unit 1E Bates Ind. Estate, Church Road, Romford, Essex RM3 0HU.
Our opening hours are:
For all Click & Collect enquiries, please call 01708 344146.
Information regarding order details, item availability, estimated pick-up time, store hours, phone number, physical address, pickup instructions, returns policy, cancellations policy and customer support contact information are displayed on our website. The display of item availability on our website does not imply or warrant that such items are currently or will be available at any time. Item availability and estimated pick-up times are approximate, not guaranteed.
We (That’s Crafty!), will contact you when your order is ready for collection by email or SMS text message. You may collect your order after you receive the collection notification, by presenting your collection code if applicable or invoice at our shop. Please do not arrive at our warehouse before we have confirmed your order is ready, as it may not be available for collection.
When you purchase an item, we may provide you with the option to receive your collection notification via SMS or other text messages. For telephone numbers you provide us, including mobile telephone numbers, you consent to receive SMS or other text messages at that number. We will not share your phone number with any third parties.
Click here to for directions to our shop.